Frequently Asked Questions

How long does shipping take?

Orders are processed within 2-5 business days. US delivery typically takes 5-10 business days, and international orders take 10-20 business days.

Can I return or exchange my order?

Since all items are made to order, we don't accept general returns. However, if your item arrives damaged or defective, contact us within 7 days and we'll fix it!

How do I track my order?

Once your order ships, you'll receive a tracking number via email. Use it to follow your package every step of the way.

What sizes do you offer?

Sizing varies by product. Please refer to the size guide on each product page for accurate measurements.

How do I contact you?

You can reach us anytime at caseycreationco@gmail.com. We respond within 1-2 business days.